Sunday, April 7, 2013

如果你有耐心的愤怒在那一刻,你会逃脱悲伤百天,



如果你有耐心在那一刻你会逃脱百天

A Chinese proverb that is relevant to any numbers of life’s daily situations, from waiting in long lines to dealing with business associatesLoosely translated it means,"If you are patient in one moment of anger, you will escape one hundred days of sorrow."

Reference:
DeVos, D. (April 2013). How I Did It. Harvard Business Review. p. 42.

Sunday, March 31, 2013

McDonald's hot coffee lawsuit, page two



Most people have the wrong impression of the McDonald's hotcoffee lawsuit.


The headline reads, “Little old lady is awarded millions by burning herself with a cup of coffee”. That statement is true but in typical Paul Harvey style, there is a page two. After reading that proverbial page two, you realize this case is the perfect example of the legal system PROTECTING the consumer from a corporate Goliath. Unfortunately, many do not read page two, and incorrectly use it to describe a subculture of opportunists who will sue if the opportunity presents itself.

I recently read an article by a strength and conditioning coach subtitled, "... safety first rules are making society fat and weak". Among other things the coach talked about, schools removing climbing ropes from gymnasiums because little Johnny might burn his hands on the hemp or nylon rope. The author implies that this was done because schools are afraid little Johnny's parents will sue if he comes home with burns on his hands. The coach is well credentialed and hence very believable that is until the closing paragraphs. In closing the coach emphasizes his point by exclaiming, "We live in a world where people want to cash in and sue someone because they spilled a cup of coffee on them at McDonald's". (Kerns, April 2013) I am in agreement with this premise but the coach could not be more wrong citing the McDonald's coffee case as an example.

As a matter of fact one juror in this case stated,” the case was about callous disregard for the safety of the people.”(Know the Facts, 2013) That statement is the opposite of what the coach was trying to convey.   Some of the other facts of the case that do not support the coach's argument include:

  • ·         a corporate attitude that proclaimed, “the number of burn complaints are negligible when compared to the billions of cups of coffee served each day”
  • ·         franchises being required to brew coffee between 180 and 190°F (temperatures known to cause third-degree burns)
  • ·         700 previous third-degree burn complaints


To be fair the coach is not the first one to use this case as a negative reference. Furthermore, I agree wholeheartedly with his idea that society is slowly becoming wussificated. I just wish he had not fallen victim to the grade school whisper game. You know the one I'm talking about. The teacher whispers a fact to the first person in the first row and by the time it reaches the last person in the last row it has become completely distorted.

References:

Kearns, K (April 2013) “Over Protection Is ’Not Recommended’ “, Train Hard Fight Easy, pg. 32

"Know the Facts:" Resources for Consumers , “The McDonald’s Hot Coffee Case “ http://www.caoc.org/index.cfm?pg=facts, retrieved, 29 March 2013

Saturday, December 1, 2012

Planning v. Action

Planning, the buzz word of the modern era. Unfortunately this word is a bit nebulous. Be it Republican , Democrat, Tea Partier, independent or liberal the meaning implies a result sympathetic to their respective desires. The military uses this word but we prefer the word action. Action ensures that results, be they good or bad are achieved now not later. The the difference between those choosing between the two verbs is that some are willing to be accountable for their actions others would rather change the plan.

Steve Moran is a frequent contributor to Palpable Business Cognizance. He is a pilot in the Rhode Island Army National Guard who owns and operates a Land Surveying Business (www.moransurveying.com) with what little spare time he has not devoted to his family. He received his MBA from the University Of Maryland University College.

Saturday, October 13, 2012

Affordable Health Care Act?

taken from the Cape & Plymouth Business magazine

Study: Obamacare tax to hit middle class in Mass.
Published on Thursday, October 11, 2012

STATE HOUSE (MA) NEWS SERVICE

While the Affordable Care Act might have taken its inspiration and ideas from the groundbreaking 2006 health care reform law in Massachusetts, the Bay State will not be exempt from some of the costs associated with the federal law.

An excise tax on so-called "Cadillac" insurance plans is set to take effect in 2018 and could wind up costing middle class workers, such as small business owners, police officers and teachers, according to a study released by the Pioneer Institute on Wednesday.

"[What] ended up in the final law is less of a 'Cadillac tax' and more of a 'Ford tax,'" wrote the study's author, Josh Archambault. The federal law passed in 2010 levies a tax on sponsors of self-funded group health insurance plans and health insurance issuers that would kick in for individual plans exceeding $10,200 and family plans exceeding $27,500, the study said.

According to Pioneer, that could translate to costs of $86,905 over 10 years for a small business owner with three or more full-time employees, $53,907 for a police officer over that same time period, and $20,807 for a teacher over that period.

The Congressional Budget Office has also looked into the implications of the so-called "Cadillac" health plan tax, and estimated the federal government would collect $11 billion in revenue from the tax in 2018.

Pioneer's data on the potential costs to the insured is in contrast to data released in a recent Families USA study that found the ACA, or Obamacare, will provide more subsidies to help families buy insurance and will cap out of pocket spending.

Massachusetts AFL-CIO President Steven Tolman acknowledged that his members are not happy about the upcoming tax but said the benefits of Obamacare outweigh the trade-offs.

"It is one of the compromises that they had to make in order to get the good parts of the bill," Tolman said. He said, "We recognize the importance of compromise; we're not happy about it."

Other elements of the omnibus federal health care law make the new tax worth it, Tolman said.

"The most important part of Obamacare is the preexisting conditions. The fact that an insurance company can no longer deny you coverage, that outweighs everything in my book," Tolman said. He said the ability for children to stay on family plans until they turn 26 was also a benefit that outweighs the tax.

According to Archambault, the Cadillac tax could affect more than people with luxury plans because health insurance costs in Massachusetts are already higher than most other states.

"Over time, if insurance costs are not significantly contained, most of the working population in Massachusetts will pay this tax," the study says. The state is aiming to reduce the rate of health insurance increases with this summer's passage of an omnibus health care law some dubbed "health care 2.0."

While he acknowledged that there was displeasure felt toward the tax, Tolman also called it a "wedge issue" and pointed out that it would not go into effect for another six years.

Pioneer cited a Sept. 13 Commonwealth Health Insurance Connector Authority presentation, which he said shows the state will need to make at least 124 steps to have the already existing connector approved by the federal government.

"Conventional wisdom is that healthcare in Massachusetts will not change significantly under the federal Patient Protection Affordable Care Act," Archambault wrote, continuing, "However, a careful review of the law reveals that many big changes are ahead for the Commonwealth."

Saturday, September 8, 2012

When did the digital age begin?

Did you ever wonder when the digital age actually begun. Well according to Martin Hilbert and Priscila Lopez it began in the year 2002.
Hilbert and Lopez did a study which they published in the August 2012 issue of "Signifigance, statistics making sence".
Over the course of five years they inventoried analog mediums like paper, vinyl and digital storage products. After completing their research they determined that in 2002 more data was stored in digital format than any other analog form.
I hope they got paid well for that study. Seems a bit bit boring to me.

Ref: Hilbert, M & Lopez, P. (August 2012) "How Much Information is there in the information society", Signifigance, statistics making sence, August 2012 volume 9, issue 4, pg.8

Monday, August 27, 2012

Value Added

My daughters orthodontist office is a model of efficiency and value added. When we walked into the office Samantha checked herself in at a computer kiosk dedicated to the clientele. Before I sat down to contemplate the empending cost I made myself a cup of Green Mountain coffee from the well stocked Keurig coffee maker. I published this Blog via the guest WiFi provided for those in the waiting room. My youngest, Sarina kept herself busy alternating between watching the 50 inch LCD TV or playing with the computer games provided for the waiting siblings. All of these features enclosed in a modern decorum awash in natural lighting.
The value added to waiting parents make the wait a bit more pleasent and reinforce the decision to use this orthodontist.The doctor must have taken business electives while attending dental school. Nice job doc.

Monday, August 13, 2012

Economic food for thought

A few facts pieced together from reliable sources. Noted economist Milton Friedman said,

"All economic actors seek the most beneficial opportunities, and in doing so , help move the economy toward maximum prosperity. The role of the state in the economy is thus reduced to that of a "night watchman", playing a very minor role in facilitating this activity-protecting private property rights, maintaining law an order, and defending the system from external aggression".(reference, "30-Second Economics, edited by Donald Marron, copy write 2010)

If only it were that simple. The government now has to manage healthcare, social security, wealth fare and Medicaid.

The trustees of the Social Security & Medicare system report that,"Social Security and Medicare are the two largest federal programs, accounting for 36 percent of federal expenditures in fiscal year 2011. Both programs will experience cost growth substantially in excess of GDP growth in the coming decades due to aging of the population and, in the case of Medicare, growth in expenditures per beneficiary exceeding growth in per capita GDP. Through the mid-2030s, population aging caused by the large baby-boom generation entering retirement and lower-birth-rate generations entering employment will be the largest single factor causing costs to grow more rapidly than GDP. Thereafter, the primary factors will be population aging caused by increasing longevity and health care cost growth somewhat more rapid than GDP growth.
(Reference: www.ssa.gov/oact/trsum)